The Debt Recovery Administrator will support the effective management of debt recovery files, carrying out administrative, investigative, and customer‑facing duties. The post‑holder will ensure that all case activity is recorded accurately, handled professionally, and completed in accordance with legal, regulatory, and internal procedural requirements. Key Responsibilities Case Management Manage an individual caseload of debt recovery files from instruction to conclusion Open new case files and maintain accurate records throughout the recovery process Obtain Land Registry documentation for England and Scotland Draft and issue letters, emails, and formal correspondence using approved templates Monitor and manage debt recovery payment arrangements, including direct debits and card payments Maintain diary systems for all cyclical and time‑sensitive matters Conduct tracing activities using GBG, Landlord Registration, Rightmove alerts, and other approved tools Instruct tracing agents and un...