Responsibilities Debrief Local and Cross Border manifests and reconcile budgets Strategic Planning: Develop and implement the department's short-term and long-term goals Analyze data and create reports to identify areas of business growth Operate at a high-performance level and install a high-performance culture in subordinates Conduct performance evaluations for staff Prepare monthly reports and present to the General Manager Determine department goals and KPIs Collect Cash Returns and pay in at Cash Office / Control Room Assist in driver queries and manifest discrepancies Handle filing and general administrative duties Extract outstanding Debriefing Reports from the System and liaise with Operations Assist with operations admin / refunds & amendments Qualifications and Skills Minimum of a diploma/degree in business management or similar Computer literacy (MS Office / Company system) Meticulous, accurate, and attention to detail Numeric skills Organized, deadline-oriented Excellent ve...