Description We are looking for a detail-oriented Debit Card Specialist to support debit card servicing operations for a banking team. This contract opportunity is ideal for someone who enjoys helping customers, resolving card-related issues, and maintaining accurate account records in a fast-paced service environment. The role blends customer interaction with operational support, requiring sound judgment, strong organization, and a clear understanding of debit card processes and transaction security.

Responsibilities:
• Respond to customer and internal staff questions related to debit card services, providing clear guidance and timely resolution.
• Process new card requests, replacements, and related account updates with a high level of accuracy.
• Support card activation and deactivation activities while ensuring proper verification and documentation procedures are followed.
• Investigate and troubleshoot debit card concerns, including usage issues, transaction qu...