---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---

POSITION TITLE

Delivery Lead Manager

WORK SETUP

Hybrid

RESPONSIBILITIES

• Manage and develop the Service Delivery Operations team
• Responsible for career management of service delivery operations staff (e.g., training, engagement, mentoring, succession planning and annual performance process)
• Manages US Individual Life processes
• Lead in efforts to maintain and enhance various parts of existing client service solutions
• Research, analyze, and recommend strategies for complex retirement plans
• Practical understanding and knowledge of relational database structure and concepts
• Strong organizational and detail orientation skills, ability to work well with both technical and non-technical resources
• Decisive, creative, and adaptable, with ex...