ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE

Position Title

Instructor Analyst

Work Setup

Hybrid (Full RTO when facilitating a class)

Overall Purpose

Delivers all required training programs that may include end-to-end new hire training (Pre-Process, Voice and Client-Specific process training), continuous education, company background and industry policies.

Responsibilities

• Training Delivery and Communications Skills Coaching
• Deliver Capability Development Programs to employees such as coaching and training to both new hires and existing staff
• Facilitate all required training programs with the ability to translate subject matter expertise to knowledge gain and skills development
• Deliver required industry, domain, functional and client systems and process training to both new hires and existing staff