The major responsibilities of the Customer Support Engineer include effectively diagnosing and resolving Ovation product related issues for customers and internal Emerson PWS engineers. Therefore, in addition to good interpersonal skills, the engineer should possess excellent technical troubleshooting skills and be familiar with process control and basic power generation concepts. It is advantageous (although not required) that the engineer has technical knowledge of current Ovation products and associated systems, which can include networking, third party data links, and security.

**In This Role, Your Responsibilities Will Be:**

+ Foster a positive environment for work and professional growth.
+ Work as a team player within the GSC to address customer questions and technical issues.
+ Maintain or improve customer satisfaction through group and individual effort.
+ Perform base customer support activities as needed, including phone support & remote diagnostic...