Position Overview
SUMMARY:
Day schedule between the hours of 9am and 6pm. Supervise part-time ticketing specialists at INTRUST Bank Arena and other venues in accordance with Legends Global policies and applicable laws. Responsibilities include training, planning, assigning, and directing the work of part-time staff. Address complaints and resolve problems with the direction of box office management.
RESPONSIBILITIES:
+ Organize communication and event information for multiple venues to inform ticket specialists and phone operators of needed information to effectively make ticking transactions.
+ Manage ticket requests for employee club orders, group orders, donations, employee comps, and marketing trade/comp.
+ Open INTRUST Bank Arena and Orpheum box office during scheduled business hours.
+ Serve as manager on duty for box office during events at the Orpheum.
+ Reconcile all ticketing transactions for multiple venues on a daily basis, including daily cash depos...