The Opportunity

Join FICO’s platform engineering team to architect and operate the AI/ML infrastructure powering FICO Assistant — our client-facing AI product serving financial institutions across APAC, EMEA, and North America. You’ll own production AI/ML systems end-to-end: model serving, training pipelines, vector search, cloud databases, and 24x7 operational support.

What You’ll Do

• Design and operate production AI/ML infrastructure — model serving (SageMaker, Bedrock, self-hosted LLMs on EKS), training pipelines, and inference optimization
• Own the FICO Assistant database layer — provisioning, scaling, performance tuning, and DR across:
• Amazon OpenSearch — embeddings and vector search (k-NN indexes for RAG)
• Amazon DocumentDB — conversation/session storage (MongoDB-compatible schema design, compound/TTL indexing, change streams)
• Aurora PostgreSQL — Langfuse observabili...