Position Overview
Job Description
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Role Summary
Own the BAU run, enhancement and roadmap for Client 360 capabilities serving SLHK (across L&H and W&P). Coordinate partners, align architecture with Asia standards, embed data governance & data quality controls, and deliver stable, incremental value to business stakeholders.Key Accountabilities (indicative Workday weights)
Service Ownership & Roadmap — Maintain BAU backlog and quarterly release plans for C360 components; meet SLO/SLA targets; reduce tech debt.Vendor & Contract Management — Lead day‑to‑day engagement with consulting/technology partners; confirm SoW staffing and milestones with IT SMO/Procurement.Architecture & Integration — Ensure solution alignment with Asia/Enterprise Master Data Management (MDM) capabilities where applicable; coordinate integration across L&H and W&P domains.DG & DQ Integration — Embed metadata, lineage, DGIA gates, and D...