Flexible Work, Better Balance
Job Title: Data Quality Senior Supervisor
Band: Senior Band 3
Location: Bangalore
Reports To: Data Enablement Manager
Direct Reports: Data Integration Developers, Quality Auditors – Provider Data Quality, Provider Data Admin Assistants
Role Summary
The Senior Band 3 Supervisor is accountable for the day-to-day leadership, performance management, and delivery of Data Quality outcomes across the Data Enablement function within International Health Delivery Services (IHDS). This role provides operational leadership across multiple specialised roles, ensuring high-quality, compliant, and timely maintenance of provider data across core platforms including PRM, PIMS, Globalcare, Actisure, Mainframe and Diamond.
The Supervisor translates strategic intent into clear execution, owns delivery against agreed SLAs and KPIs, embeds quality and control frameworks, and acts as the escalation po...