Job Overview

As the Data Operations Lead, you will ensure robust, reliable, and responsive data operations across Shell Energy Trading, acting as the operational backbone for all data flows and user support.

Key Responsibilities

• Run and monitor intraday and end of day (EOD) data pipelines across trading systems.
• Ensure timely and accurate data delivery to support trading, risk, and analytics functions.
• Define and manage SLAs for data availability, quality, and performance; track and report operational metrics to stakeholders.
• Implement robust reliability practices for critical data services, lead incident response and root cause analysis for data related issues.
• Manage change requests and ensure controlled deployments.
• Execute disaster recovery (DR) and failover plans for critical data services to ensure business continuity.
• Act as the single point of contact (DPM) for new data requests ...