Key Responsibilities

• Manage, validate, and process incoming bordereaux to ensure accuracy, completeness, and compliance with agreed service levels.
• Oversee the end-to-end bordereaux collection process, proactively identifying delays or risks and driving timely resolutions.

Stakeholder & Third-Party Engagement

• Liaise directly with brokers, coverholders, and third-party administrators (TPAs) to resolve data issues and ensure smooth data submissions.
• Communicate effectively with internal teams including Underwriting, Claims, and Finance to escalate issues, provide updates, and support decision-making.

Data Quality & Problem Solving

• Investigate and resolve data discrepancies, performing reconciliations to ensure confidence in downstream reporting and analytics.
• Identify patterns or recurring issues and collaborate with the team to implement ...