Description
These positions will be communicating with insurance companies to ensure HOMELINK is paid for our services/claims. Most communication is handled via email and fax – with some phone work.
This will be a project based role with the need still to be determined but most likely through the end of the year. Will start as a 90 day need with the intent to extend through the end of the year if needed.
Daily Duties:
Review orders to ensure accuracy of codes, quantity, and pricing
Follow-up with insurance company to obtain payment from services rendered
Denial resolution may include requesting additional documentation from payer via phone/email/fax, resubmission, filling a corrected claim, using payer portals for claim research and claim processing functions, claim adjustment if there is no opportunity for resolution/payment
Prepare and submit documentation to increase likelihood of claims payment
Answer questions from providers, patients, and insurance compa...