Position Overview
Description We are looking for a dependable Data Entry Clerk to join a utilities and infrastructure team in Midland, Texas in a contract role with the potential to become permanent. This position supports daily field operations by handling customer communication, coordinating technician schedules, and maintaining accurate service and billing records. The ideal candidate is comfortable working in a fast-paced environment, uses technology confidently, and brings a service-focused approach to every interaction.
Responsibilities:
• Respond to incoming customer calls and provide timely, attentive support for service-related needs.
• Coordinate and assign field technicians based on service requests, scheduling priorities, and operational demands.
• Prepare and update service tickets with accurate job details to support efficient dispatching and follow-through.
• Enter operational, customer, and service data into company systems with a high level of accuracy.
• Generat...