Data Entry: To check the invoices submitted by the tourist and ensure that this has been approved by the relevant team. To enter the invoices in an Excel file on a daily and weekly basis capturing the necessary information.
Enter accurate data into relevant software and internal systems
To ensure that payments to tourists are being processed regularly and perform follow ups as needed.
To perform weekly reconciliations to ensure all data has been recorded and accounted.
Prepare weekly reports containing tourist related information and submit to management.
Assisting preparing monthly invoices and summaries for internal and external stakeholders.
Respond promptly and professionally to tourist queries regarding invoices, payments, and refund procedures.
Provide support and information to internal departments as needed.
Assist in any other additional duties as assigned.