Data Centre Management

• Comply to working methods ensuring all SLA and MSA’s are achieved


• Perform after-hours support for both the Data Centre technicians and Data Centre coordinators


• Management of data centre infrastructure to provide a concurrently maintainable, cost effective system supporting 99.999% electrical uptime and 99.99% mechanical uptime

Compliance

• Maintain compliance in accordance to all relative policies and procedures


• Meet agreed inter-departmental OLA (Operational Level Agreement)


• H&S monitoring and corrective action to meet statutory compliance, SLAs and good business practice

Critical System Management

• Ensure applicable planned and corrective maintenance is managed in accordance to ensure customer MSA’s and SLA’s are achieved


• Conduct working methods to maintain agreed PUE levels