Flexible Work, Better Balance
Key purpose:
This role is a central point for evaluating, optimising and standardisation of managed Azure and Continuity services. It focuses on the enablement of the operational teams to effectively deliver on required service levels and the optimisation of the services on a proactive basis. Resolution of major incidents that are escalated from the operational teams and logging of vendor calls when required. Perform due diligences to ensure services are scoped correctly, risks are highlighted to the business and successfully transitioned to the operational teams.
Duties and responsibilities: