Black Box Network Services is seeking a Service Delivery Manager in Singapore to lead managed data center operations for a banking client. The role focuses on delivering high-performance service within SLA frameworks, overseeing continuous improvement, and ensuring customer satisfaction. Candidates should have a Bachelor's degree in IT or related fields and over 8 years of experience in service delivery. Key responsibilities include managing data center lifecycle and ensuring compliance with industry standards, including ITIL. Strong leadership and technical skills are essential.
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