RM Staffing B.V. is seeking a dedicated Professional in Lugano, Switzerland, to act as a primary technical point of contact for client accounts throughout the project lifecycle. The ideal candidate will manage client onboarding, ticketing systems, and technical operations while leading a team of technicians.

This role requires a strong background in datacenter operations, technical infrastructure, and excellent communication skills. Applicants should have at least 3 years of relevant experience, including familiarity with ITSM tools like Jira or ServiceNow.