Opportunity

Ransomes Jacobsen Ltd (part of Textron Specialized Vehicles) is seeking a Data Analyst placement student who will work within the Customer Care department, reporting to our Warranty Manager. As one of the world's leading manufacturers of commercial mowers and turf maintenance equipment, warranty is a key part of the service and customer care we provide our clients with. This 12‑month internship is one of constant demand and changing priorities. We are looking for a student to start in the summer who is willing to embrace responsibility within the warranty team. The successful candidate will analyse warranty data and liaise with external stakeholders on behalf of the Company.

Responsibilities

• Processing receipt of return parts and coordinating transport to supplier;
• Reporting progress of return items including internal performance & supplier recovery;
• Managing internal & external enquiries via email & telephone, ens...