Job Description Role

Overview

As a CRM C BI Expert at METRO GSC, you will play a key role in supporting METRO s global customer relationship

management and business intelligence initiatives. You will support the shift toward data-driven, automated CRM by

analysing data, generating insights, and providing actionable recommendations to improve commercial performance. This

position requires strong analytical skills, attention to detail, and the ability to work collaboratively across teams and

countries.

Key Responsibilities

Collect, analyze, and interpret large marketing and customer data sets to identify trends, opportunities, and

areas for improvement

Integrate multiple data sources to enable a holistic, cross-channel view of the customer

Execute, monitor, evaluate campaign performance and provide insights for optimization

Prepare reports, dashboards, and presentations for stakeholders to s...