Data Admin (12-Month Contract | SGD 3200 - SGD 3400) – JO 28655

Be a part of a public sector team supporting citizen engagement, appeals assessment, service delivery improvements, and data driven projects involving CRM systems, AI tools, and analytics.

Key Responsibilities

• Handle enquiries and assess appeals from members of the public regarding government related schemes.
• Review cases fairly and thoroughly, ensuring accurate evaluation and proper follow up.
• Liaise with public agencies and internal stakeholders to gather information and coordinate responses.
• Manage complex cases requiring detailed analysis and multi stakeholder coordination.
• Support process improvement initiatives and system enhancement projects to improve service delivery.
• Assist in projects involving CRM systems, AI tools, data analysis, and retrieval augmented generation implementation.
• Conduct data analytics on public...