Position Overview
Join Our Team as a Travel Booking Agent (Danish) in Málaga!
Are you passionate about travel and customer service? Were looking for a Travel Booking Agent who is fluent in Danish to join our team in sunny Málaga, Spain!
Location: Málaga, Spain
Employment Type: Full-time
Remuneration: Base salary + bonuses
What You'll Do:
- Serve as the first point of contact, ensuring each customer interaction results in a positive experience
- Handle customer and partner inquiries globally via email, messages, and phone calls, including tasks like updating contact information, managing invoice collections, handling refunds, and booking information
- Conduct detailed discovery to quickly understand the customers needs and take ownership of the issue
- ️ Research, analyze, and assess situations to provide accurate solutions using available ...