Patrique Mercier Recruitment FR is seeking a Danish Speaking Streaming Platform Support Representative to join our enthusiastic support team. In this pivotal role, you will assist Danish-speaking users with their inquiries and contribute to a delightful streaming experience on our platform. If you are passionate about technology and customer service, we would love to welcome you to our team!

Responsibilities

• Provide top-notch customer support to Danish-speaking users through email, live chat, and phone, answering their questions regarding the streaming service.
• Troubleshoot and resolve a range of technical issues related to account set-up, streaming quality, and content availability.
• Guide users through platform features and ensure they are informed of best practices to optimize their streaming experience.
• Accurately document customer interactions and resolutions in the CRM system.
• Partner with other departments to share us...