Patrique Mercier Recruitment FR is pleased to announce a new opportunity for a Danish Speaking Frontline Support Representative. This role is ideal for individuals who are committed to delivering exceptional customer service and support to Danish-speaking clients. Be a vital part of our team and help us maintain our reputation for outstanding client care.

Responsibilities

• Provide high-quality frontline support to Danish-speaking clients via phone, email, and live chat.
• Assist customers with inquiries related to products, services, and account issues.
• Troubleshoot and resolve customer complaints efficiently to enhance overall satisfaction.
• Document all customer interactions accurately in the CRM system for effective follow-up and reporting.
• Work collaboratively with team members to ensure high service standards and improve customer experiences.
• Identify opportunities for service enhancements and contribute to implem...