Mercier Consultancy is thrilled to announce an opportunity for a Danish Speaking Customer Service Representative for our Client's Ride-Sharing Platform, located in Greece. In this engaging role, you will provide exceptional support to users of our ride-sharing service, ensuring they have a seamless experience while using the platform.

Your fluency in Danish will be essential as you assist customers with inquiries regarding rides, driver connections, payments, and any issues they may encounter. You will play a vital role in enhancing user satisfaction and promoting our commitment to providing top-notch service in the ride-sharing industry.

Responsibilities

• Deliver outstanding customer service in Danish through phone, email, and chat for ride-sharing inquiries
• Assist users with ride requests, payment issues, and troubleshooting of the app
• Resolve customer concerns and complaints effectively and professionally
• Document customer inter...