Mercier Consultancy is looking for a dedicated Danish Speaking Customer Service Representative to join our Client's Property Management Company. In this key role, you will provide exceptional support to our Danish-speaking clients, assisting them with inquiries related to property management services, tenant relations, and real estate issues.

Your fluency in Danish will be crucial in ensuring that customers receive clear and effective assistance, whether they are looking for information about services, addressing concerns, or navigating property-related queries.

Responsibilities

• Deliver outstanding customer service in Danish through phone, email, and chat regarding property management inquiries
• Assist clients with questions about services, property listings, and tenant management
• Effectively handle customer complaints and provide timely solutions
• Document all customer interactions accurately in our CRM system
• Collaborate ...