Position Overview
Patrique Mercier Recruitment FR is offering a great opportunity for a Danish Speaking Customer Service Agent to join a reputable company in Sofia, Bulgaria. This role includes a fully paid relocation package, making it an excellent choice for Danish-speaking professionals looking to develop their careers abroad.
Responsibilities
- Provide outstanding customer service to Danish-speaking customers through phone, email, and chat.
- Handle inquiries related to products, orders, returns, and general customer support.
- Resolve customer issues and complaints efficiently to maintain high satisfaction.
- Keep accurate records of customer interactions in the CRM system.
- Work closely with internal teams to ensure excellent service delivery.
- Participate in training to enhance product knowledge and customer service skills.
Requirements
- Fluency in Danish and English, both spoken and written.