1. 负责大堂吧日常运营管理，包括人员排班、服务标准执行、现场督导及服务质量把控；
2. 统筹饮品制作、酒水管理、库存盘点及成本控制，确保运营合规、安全、高效；
3. 处理宾客咨询与投诉，提升客户满意度，维护酒店品牌形象；
4. 组织员工培训与考核，持续提升团队服务意识与专业技能；
5. 配合酒店相关部门完成跨部门协作任务，落实各项运营政策与安全规范。

1. 具备3年及以上高星级酒店或高端餐饮场所大堂吧、酒吧或餐饮服务管理相关工作经验；
2. 熟悉酒水知识、饮品制作流程及食品安全管理要求，持有有效健康证明；
3. 具备良好的沟通协调能力、服务意识和团队管理能力，能适应倒班工作安排；
4. 普通话流利，具备基础英语沟通能力者优先；
5. 遵守国家法律法规，无违法违纪记录，认同企业价值观与服务理念。
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender i...