1.查看交班记录，了解上一班的移交事项，并负责处理；
2.为客人结账，熟悉相关的收银知识；
3. 熟知当天订餐情况，注意记录宾客的特别活动，应及时向主管汇报；
4. 替宾客存取保管衣物，并询问有无贵重物品，贵重物品提醒宾客自行保管；
5. 迎接宾客，引导宾客到预订台位或宾客满意的台位；
6. 随时注意听取宾客的意见，及时向上级反映；
7. 掌握和运用礼貌语言，负责接听电话，宾客电话订餐应问清楚基本信息；
8. 向客人介绍大堂吧各式甜点、各种饮品，吸引宾客来大堂吧消费。

1. 大专以上文化程度，流利的英语口语；
2. 性格开朗、头脑灵活、工作踏实，具有较强的服务意识、推销意识和责任感；
3.身体健康，有良好的言行举止和仪容仪表。
4.有熟练的服务技能技巧和一定的应变能力，能妥善处理服务中出现的一般性问题。
5.会调酒技能的人员优先考虑。
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex,...