Mercier Consultancy is thrilled to announce a unique opportunity for a Czech-Speaking Customer Support Representative for Disney Plus, working from the comfort of your home in Greece! In this exciting role, you will be the essential support for our Czech-speaking subscribers, helping them navigate the Disney Plus platform and providing assistance with their inquiries related to streaming services.

If you are passionate about entertainment and possess excellent communication skills, this role is perfect for you! Join us and help bring the magic of Disney to our valued customers!

Responsibilities

• Provide customer support in Czech via phone, email, and chat
• Assist clients with issues related to their Disney Plus accounts, subscription inquiries, and platform navigation
• Document customer interactions accurately in our support system
• Collaborate with internal teams to address and resolve user issues
• Educate customers about app...