Mercier Consultancy MD is excited to offer a unique opportunity for Czech Speaking Customer Support Representatives to join the team at Booking.com with paid relocation to Athens, Greece. This is an excellent role for individuals fluent in Czech who want to advance their career in customer service while experiencing life in a vibrant city like Athens.

Key Responsibilities

• Provide customer support to Czech-speaking clients of Booking.com via phone, email, and chat.
• Assist customers with booking inquiries, cancellations, modifications, and other related issues.
• Resolve customer concerns efficiently and professionally to ensure customer satisfaction.
• Maintain detailed and accurate records of customer interactions using CRM systems.
• Work closely with internal teams to escalate and resolve complex cases.
• Stay updated on Booking.com's products, services, and policies to provide accurate information.

Requ...