Position Overview
We are looking for a Czech + Russian speaking Customer Advisor to join a leading international commercial vehicle company in Ghent. This role is ideal for someone who enjoys helping customers and working in a structured, international environment.
Responsibilities
- Support customers with product and service inquiries
- Handle requests via phone and email in a professional manner
- Provide clear and efficient solutions to customer needs
- Collaborate with internal teams to ensure smooth processes
- Maintain a high level of customer satisfaction
Requirements
- Czech (C1–C2) + Russian (C1–C2)
- Strong communication skills
- Customer service or support experience is a plus
- Comfortable working in an international environment
- Problem-solving mindset
What we offer