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Responsibilities
Deploy and deliver professional services
Support the implementation, deployment, and upgrade of cybersecurity products distributed by the company. This may include coordinating with customers, managing project timelines, and ensuring successful delivery.
Provide technical solutions
Analyse customer requirements and recommend practical, fit-for-purpose solutions or viable alternatives.
Conduct product training
Deliver training sessions to customers, partners, and internal stakeholders to ensure effective product understanding and adoption.
Perform installation and configuration
Independently execute product installations and configurations based on technical documentation and best practices.
Continuous upskilling and certification
Stay current with relevant technologies by obtaining technical certifications and continuously enhancing product knowledge.
Develop subject matter expertise
Build deep technical expertise over...