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Service > Global Service Operations > Plant, Cyber & Digital Operations

The Plant, Cyber & Digital Operations department is responsible for designing, securing, and continuously improving plant operations that support reliable and compliant OT services across regions. It defines the governance for service delivery, ensuring services are secure by design, aligned with industry standards (e.g., IEC , ITIL), and operationally ready. Through close collaboration with engineering, digital, commercial, and plant stakeholders, OT Operations enables resilient operations, manages risk and change, leverages data‑driven performance insights, and supports automation and continuous improvement.

Responsibilities