Position Overview
Behind the brand.
Todos los posibles candidatos deben leer con atención los siguientes detalles de este trabajo antes de presentar una candidatura.
in3 a fintech startup that helps customers pay for anything in 3 parts. This is useful for example when buying an expensive washing machine, and you want to spread the payment over 3 months. The company's mission is also to protect the financially vulnerable. In the past years, more and more people have gotten in debt by so-called ‘buy now, pay later’ providers. We do not want to be a part of this. That’s why the company created technology that checks a consumer's creditworthiness in milliseconds.
How to WOW.
Support customers over the phone, email, and chat
Help customers with questions about refunds and payment cancellations. Mediate in disputes between customers and webshops
Troubleshooting, innovation, and change management are part of the daily business
Help improve your team’s KPIs like customer sati...