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• Maintains subject matter expertise in the Customer Experience technology domain.
• Supports the closure of sales based on technology domain knowledge.
• Addresses the technology conceptual challenges during the sales process.
• Maintains a high level of relevant product and service knowledge to have meaningful conversations with potential and existing clients.
• Maintains awareness of the competitive landscape, market pricing, and strategy and how to penetrate a new market.
• Works with relevant technology vendors and ensures a deep understanding of their solutions and how they can contribute to our own solutions...