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Were seeking an experienced CX Prevention Lead to join our CX team in Barcelona Hybrid The successful candidate will play a key role in streamlining operational processes identifying areas for improvement and implementing effective solutions to minimize both internal and external financial losses

By proactively addressing inefficiencies and mitigating risks this individual will contribute directly to safeguarding eDOs financial health and enhancing overall organizational efficiency This will involve close collaboration with crossfunctional teams to analyze existing processes pinpoint vulnerabilities and develop and execute strategies that promote cost savings optimize resource allocation and ensure compliance with internal controls and external regulations

Why eDreams ODIGEO

Were the worlds leading travel subscription platform