This role encompasses the full client lifecycle—from pre-sales and solution design to implementation and customer success—delivering unmatched service and strategic value to our clients.

Job Description:

Job Description:

We are seeking a dynamic CX Solution Consultant/Manager to join our Hong Kong team as we expand to meet the rising demand for outcome-driven customer experience management (CXM) transformations. This role encompasses the full client lifecycle—from pre-sales and solution design to implementation and customer success—delivering unmatched service and strategic value to our clients.

This business consulting position requires technical proficiency in MarTech platforms, marketing expertise, and a relentless focus on customer satisfaction. The ideal candidate will excel in preparing and supporting pitches, designing solutions with tools like CDPs and marketing automation systems, and ensuring client success through advisory and deli...