This role focuses on delivering robust customs compliance, reconciliation, and reporting through data analysis, audit review, and oversight of warehousing and ETSF requirements. It also drives operational performance, supports key customers, and contributes to transition and continuous improvement activities.

Core responsibilities:

• Generating and analysing data, and collaborating with the Customs managers and the supervisors ahead of customer business reviews
• Assist in retention calls and complete customer reviews with your regular customers to document in the CRM.
• Responsibility for key brokerage only customers which do not sit in the account management program
• Supporting our Customs Compliance function by reviewing audit results for designated customers and driving CAPA and continuous improvement activity
• Delivering specific reporting and document retention requirements for key customers