**Overview**

**Employment in this role is conditional upon successful execution of the contract by the client**

**The Work**

The Customer Support Training Specialist II is responsible for assisting and supporting curriculum maintenance and the proper archiving of curricula in SharePoint. This role works closely with program offices, Subject Matter Experts, instructors and Instructional Systems Designers to support the maintenance and updates of lessons plans, student materials, and instructional media. This role works in close guidance of the Program Office.

This position aligns with Cayuse’s core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables.

**Responsibilities**

**Key Responsibilities**

+ Processes customer service requests for updating course materials and updates Master C...