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Customer Support Team Leader: Coach, Optimize & Lead

StratifyIQ
Location 📍 bogotá, Colombia
Posted 📅 June 04, 2026
Work Type ⏰ Full-time

Position Overview

StratifyIQ in Bogotá is looking for a Customer Support Team Leader to oversee operations of a US-focused customer support team. Your main responsibility will be leading and coaching the team to ensure a consistently excellent customer experience.

This hands-on leadership role demands balancing people management with operational improvements within a fast-paced environment. If you have proven experience in customer support and a strong coaching background, we encourage you to apply.

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Job Details

Employment Type
Full-time
📊
Category
Servicio de atención al cliente
🏠
Work Arrangement
On-site
📍
Location
bogotá, Colombia