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⏰ Full-time

Customer Support Team Lead | Flexible Schedule & Data-Driven Coach

Factorial HR
Location 📍 barcelona, Spain
Posted 📅 June 05, 2026
Work Type ⏰ Full-time

Position Overview

Factorial HR is looking for a Customer Support Team Lead to supervise the support team and ensure high customer satisfaction. You will handle escalated issues, set team goals, and conduct training for new members.

The ideal candidate is proficient in Spanish, expert in English, and has a strong background in customer support. Enjoy a multicultural work environment with benefits like health insurance, flexible schedules, and language classes.

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Job Details

Employment Type
Full-time
📊
Category
Gestión y operaciones
🏠
Work Arrangement
On-site
📍
Location
barcelona, Spain