Job Summary:class=ql-cursor>

The
Customer Support Specialist is responsible for managing all inbound
and outbound customer interactions across multiple channels,
including phone, chat, email, and social media. This role ensures
consistent, high-quality service, efficient management of high
interaction volumes, and adherence to response and resolution
times. The specialist will also support campaign management
activities, including product promotions, service updates, and
customer satisfaction
surveys.

Job
Description:

1. Handle all
   inbound and outbound customer interactions across multiple
   channels, including phone, chat (WhatsApp, Line, etc.), email, and
   social media.
2. Ensure seamless and efficient
   communication with customers across all
   platforms.
3. Maintain consistency and
   high-quality service across all communication
   platforms.
4. Ensure...