To proactively monitor customer service needs, follow up on service orders and jobs, follow up with customers on contracts and agreements, and support customers, customer coordinators, and account managers.
Assist with and monitor the program, implement and oversee specially designated safety agreements and/or life raft rental agreements.
Manage all service-related tasks, take in and enter orders and enquiries into the system, and make sure all the data is accurate.
Create quotes and communicate with the customer regarding them.
Use your experience in phone sales to find chances for order growth.
Send delivery instructions to the relevant supply point and monitor the product's delivery.
Address any issues pertaining to orders, and if necessary, provide recommendations for order rerouting.
Actively market goods and services to any consumer and fulfil our end of the bar...