Description
We are seeking a Customer Support Specialist to provide exceptional service to customers by responding to inquiries, resolving issues, and ensuring a positive customer experience. The ideal candidate is a strong communicator, problem-solver, and team player who thrives in a fast-paced environment. Based on general knowledge.


Responsibilities:

• Respond to customer inquiries via phone, email, or chat in a professional and timely manner.

• Troubleshoot and resolve product or service issues effectively.

• Document customer interactions and resolutions in CRM software.

• Collaborate with internal teams to escalate and resolve complex customer concerns.

• Identify opportunities for process improvement based on customer feedback.

Requirements
• 2+ years in customer service or support role.

• Strong problem-solving and communication skills.

• Experience using CRM systems such as S...