Description
We are seeking a Customer Support Specialist to provide exceptional service to customers by answering inquiries, resolving issues, and ensuring a positive customer experience. The ideal candidate is an excellent communicator, detail-oriented, and skilled at managing multiple priorities in a fast-paced environment.


Responsibilities:



+ Respond to customer inquiries via phone, email, and chat in a professional and timely manner.

+ Resolve customer issues related to orders, accounts, billing, or products/services.

+ Document customer interactions accurately in internal systems.

+ Escalate complex concerns to the appropriate department when needed.

+ Maintain up-to-date knowledge of company products, services, and policies.

+ Collaborate with internal teams to improve service delivery and customer satisfaction.


Requirements

+ 2+ years of customer service experienc...