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Customer Support Specialist - Product Expert (Email/Chat)

Helpware Inc.
Location 📍 cebu city, Philippines
Posted 📅 May 26, 2026
Work Type ⏰ Full-time

Position Overview

Helpware Inc. is looking for experienced Customer Support Representatives to join their Cebu, Philippines team. As a CSR, you will be the first point of contact for customers, focusing on delivering an exceptional experience across various channels.

This role requires a minimum of 6 months CSR experience, full-time availability, and excellent English communication skills. Ideal candidates will have knowledge of telehealth and experience with Zendesk. Join our team and contribute to our customer-focused mission!

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Job Details

Employment Type
Full-time
📊
Category
Management & Operations
🏠
Work Arrangement
On-site
📍
Location
cebu city, Philippines