Description

• Provide excellent customer support via phone, email, and chat channels.
• Address customer inquiries and troubleshoot issues effectively.
• Document customer interactions and feedback in the support system.
• Collaborate with team members to improve service processes and customer satisfaction.
• Assist in training new team members on customer support procedures.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field
• Experience Level: 0–2 years
• Skills and Competencies: Excellent communication skills, strong interpersonal skills
• Qualities and Traits: Empathetic, detail-oriented, and a problem solver
• Working Conditions: Office environment, may require some weekend shifts