Noteless is looking for a Customer Support Specialist who combines a strong service‑oriented mindset with a solid technical foundation, ready to both support our customers and help build and scale our support function.

You will play a key role in delivering fast, professional support to our customers while contributing to the development and scaling of our support function. This role combines hands‑on customer support with process improvement, automation, and cross‑functional collaboration.

You enjoy solving problems – both for customers and internally. You're equally comfortable handling day‑to‑day inquiries and improving how support works through better processes, self‑service resources, and AI‑powered automation.

As we continue to grow rapidly, we're looking for someone who wants to help shape the customer experience and support operations that enable healthcare professionals to get the most value from Noteless.

Responsibilities

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